:root{
  --p-ink:#0f172e; --p-muted:#5d6580; --p-line:#e3e8f2;
  --p-accent:#1d5cf0; --p-accent-dark:#1546bd; --p-accent-soft:#eaf1ff;
  --p-navy:#0a1f4d; --p-navy-2:#061735;
  --p-amber:#b26a00; --p-amber-soft:#fff7ea; --p-amber-line:#f0d3a0;
  --p-green:#0f7a4d;
  --p-radius:14px; --p-radius-sm:9px;
}
body.portal{margin:0;color:var(--p-ink);background:#f6f8fc;
  font-family:system-ui,-apple-system,'Segoe UI',Arial,sans-serif}

/* ---------- header ---------- */
.portal-bar{background:#fff;border-bottom:1px solid var(--p-line);padding:.7rem 0;position:sticky;top:0;z-index:30}
.portal-brand{display:flex;align-items:center;gap:.6rem;text-decoration:none;color:inherit}
.portal-brand strong{font-size:1.05rem;letter-spacing:-.01em}
.portal-brand small{display:block;font-size:.66rem;color:var(--p-muted);letter-spacing:.12em;text-transform:uppercase}
.portal-mark{width:36px;height:36px;display:grid;place-items:center;border-radius:8px;
  background:var(--p-accent);color:#fff;font-weight:700;font-size:.82rem}
.portal-link{color:var(--p-ink);text-decoration:none;font-size:.92rem}
.portal-link:hover{color:var(--p-accent)}
.portal-who{font-size:.85rem;color:var(--p-muted)}

/* ---------- controls ---------- */
.btn{border-radius:var(--p-radius-sm);font-weight:600}
.btn-primary{--bs-btn-bg:var(--p-accent);--bs-btn-border-color:var(--p-accent);
  --bs-btn-hover-bg:var(--p-accent-dark);--bs-btn-hover-border-color:var(--p-accent-dark);
  --bs-btn-active-bg:var(--p-accent-dark)}
.btn-light{--bs-btn-bg:#fff;--bs-btn-border-color:var(--p-line);--bs-btn-hover-bg:#f2f6ff;--bs-btn-hover-border-color:#c8d6f5}
.btn-outline-light-navy{border:1px solid rgba(255,255,255,.55);color:#fff;background:transparent;border-radius:var(--p-radius-sm);font-weight:600;padding:.55rem 1.15rem}
.btn-outline-light-navy:hover{background:rgba(255,255,255,.12);color:#fff}
.form-control,.form-select{border-radius:var(--p-radius-sm);border-color:var(--p-line);background:#fbfcff;padding:.55rem .8rem}
.form-control:focus,.form-select:focus{border-color:var(--p-accent);box-shadow:0 0 0 3px rgba(29,92,240,.15)}
.form-label{font-size:.82rem;font-weight:600;margin-bottom:.3rem}
.form-label .opt{font-weight:400;color:var(--p-muted)}
.form-text{color:var(--p-muted);font-size:.78rem}
.alert{border-radius:var(--p-radius-sm)}
.input-icon{position:relative}
.input-icon>svg{position:absolute;left:.7rem;top:50%;transform:translateY(-50%);color:#8b93ab;pointer-events:none}
.input-icon .form-control,.input-icon .form-select{padding-left:2.2rem}

/* ---------- hero ---------- */
.p-hero-band{background:linear-gradient(135deg,var(--p-navy) 0%,var(--p-navy-2) 100%);color:#fff;
  padding:3.25rem 0 8.5rem;position:relative;overflow:hidden}
.p-hero-band::after{content:'';position:absolute;inset:0;pointer-events:none;
  background:radial-gradient(circle at 78% 30%,rgba(29,92,240,.35),transparent 55%)}
.p-hero-band .p-kicker{color:#8fb2ff;letter-spacing:.16em}
.p-hero-band h1{font-weight:700;letter-spacing:-.03em;line-height:1.14;font-size:2.35rem;margin-bottom:1rem}
.p-hero-band p.lead{color:#c6d4f0;font-size:1rem;max-width:46ch}
.p-hero-actions{display:flex;flex-wrap:wrap;gap:.6rem;margin-top:1.6rem}
.p-hero-inner{position:relative;z-index:1}
.p-ticket-mock{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.16);border-radius:var(--p-radius);padding:1.15rem}
.p-ticket-mock .num{font-family:ui-monospace,Menlo,monospace;font-size:1.15rem;font-weight:600}
.p-ticket-mock .lbl{font-size:.72rem;color:#9fb6e4;letter-spacing:.08em;text-transform:uppercase}
.p-ticket-mock ul{list-style:none;margin:1rem 0 0;padding:0;font-size:.86rem;color:#dbe5f8}
.p-ticket-mock li{display:flex;gap:.55rem;align-items:flex-start;padding:.35rem 0}
.p-open-chip{background:#127a4f;color:#fff;border-radius:999px;font-size:.72rem;font-weight:600;padding:.2rem .6rem}

/* ---------- cards ---------- */
.p-card{background:#fff;border:1px solid var(--p-line);border-radius:var(--p-radius);
  box-shadow:0 20px 45px -35px rgba(15,23,46,.5)}
.p-card-pad{padding:1.5rem}
@media(min-width:768px){.p-card-pad{padding:2.25rem}}
.p-lift{margin-top:-6.5rem;position:relative;z-index:5}
.p-title{font-weight:700;letter-spacing:-.02em}
.p-kicker{font-size:.7rem;letter-spacing:.14em;text-transform:uppercase;color:var(--p-muted);margin-bottom:.4rem}
.p-num{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.85rem;color:var(--p-accent-dark)}

/* ---------- step indicator ---------- */
.p-flow{display:flex;align-items:center;gap:.75rem;margin-bottom:1.75rem;flex-wrap:wrap}
.p-flow-step{display:flex;align-items:center;gap:.5rem;font-size:.88rem;color:var(--p-muted)}
.p-flow-step .dot{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;
  background:#eef1f7;color:var(--p-muted);font-weight:700;font-size:.82rem}
.p-flow-step.on{color:var(--p-ink);font-weight:600}
.p-flow-step.on .dot{background:var(--p-accent);color:#fff}
.p-flow-rule{flex:1;height:1px;background:var(--p-line);min-width:24px}

/* ---------- dropzone ---------- */
.p-drop{border:1.5px dashed #b9c9ec;border-radius:var(--p-radius-sm);background:#f8faff;
  padding:1.5rem;text-align:center;cursor:pointer;transition:.15s}
.p-drop:hover,.p-drop.is-over{border-color:var(--p-accent);background:var(--p-accent-soft)}
.p-drop strong{color:var(--p-accent-dark);font-weight:600;font-size:.92rem}
.p-drop small{display:block;color:var(--p-muted);margin-top:.25rem}
.p-drop input[type=file]{display:none}
.p-drop-list{font-size:.85rem;color:var(--p-muted);margin-top:.6rem}

/* ---------- notices ---------- */
.p-secure-bar{display:flex;gap:.6rem;align-items:flex-start;background:#f5f8ff;border:1px solid #dbe6fb;
  border-radius:var(--p-radius-sm);padding:.8rem 1rem;font-size:.86rem;margin-top:1.25rem}
.p-secure-bar strong{color:var(--p-accent-dark)}
.p-note{border-left:3px solid var(--p-accent);border-radius:var(--p-radius-sm);background:#f8faff;padding:.85rem 1rem;font-size:.92rem}
.p-warn{border:1px solid var(--p-amber-line);border-radius:var(--p-radius-sm);background:var(--p-amber-soft);padding:1rem 1.15rem}
.p-deny{border:1px solid #e2b3ae;border-radius:var(--p-radius-sm);background:#fdf3f2;padding:1rem 1.15rem}
.p-alert-card{border:1px solid var(--p-amber-line);background:var(--p-amber-soft)}
.p-alert-card a,.p-alert-card .tel{color:var(--p-amber);font-weight:600;text-decoration:none}

/* ---------- how it works ---------- */
.p-steps-head{text-align:center;font-weight:700;letter-spacing:-.02em;margin-bottom:1.5rem}
.p-step{padding:1.5rem 1.25rem;height:100%;text-align:center;position:relative}
.p-step-num{position:absolute;top:1rem;left:1rem;width:26px;height:26px;border-radius:50%;
  display:grid;place-items:center;background:var(--p-accent);color:#fff;font-weight:700;font-size:.78rem}
.p-step-ico{color:var(--p-accent);margin:.5rem auto .9rem;display:block}
.p-check{display:flex;gap:.6rem;align-items:flex-start;padding:.3rem 0;font-size:.88rem}
.p-check svg{flex:none;color:var(--p-accent);margin-top:.15rem}

/* ---------- tables, threads, pills ---------- */
.p-table{width:100%;background:#fff;border:1px solid var(--p-line);border-radius:var(--p-radius);
  border-collapse:separate;border-spacing:0;overflow:hidden}
.p-table th{background:#f5f7fd;font-size:.7rem;letter-spacing:.08em;text-transform:uppercase;
  color:var(--p-muted);padding:.75rem .9rem;text-align:left;font-weight:600}
.p-table td{padding:.85rem .9rem;border-top:1px solid var(--p-line);vertical-align:top}
.p-table tbody tr:hover{background:#fafbff}
.p-pill{display:inline-block;font-size:.72rem;letter-spacing:.03em;text-transform:uppercase;
  padding:.22rem .55rem;border-radius:999px;border:1px solid currentColor}
.p-pill.new{color:var(--p-accent-dark)}.p-pill.progress{color:var(--p-green)}.p-pill.waiting{color:var(--p-amber)}
.p-pill.done{color:var(--p-green)}.p-pill.closed{color:#77797c}
.p-msg{border:1px solid var(--p-line);border-radius:var(--p-radius-sm);background:#fff;padding:1rem 1.15rem;margin-bottom:.85rem}
.p-msg.from-client{background:var(--p-accent-soft);border-color:#cfdefa}
.p-msg-head{display:flex;justify-content:space-between;gap:1rem;font-size:.82rem;color:var(--p-muted);margin-bottom:.5rem}
.p-steps{display:flex;gap:.5rem;font-size:.78rem;color:var(--p-muted);text-transform:uppercase;letter-spacing:.08em;margin-bottom:1.25rem}
.p-steps span{padding-bottom:.3rem;border-bottom:2px solid transparent}
.p-steps span.on{color:var(--p-ink);border-color:var(--p-accent)}

/* ---------- assistant ---------- */
.assist-btn{display:inline-flex;align-items:center;gap:.4rem;background:#fff;border:1px solid var(--p-line);
  border-radius:var(--p-radius-sm);color:var(--p-accent-dark);font-size:.85rem;font-weight:600;
  padding:.5rem .9rem;cursor:pointer;line-height:1.2}
.assist-btn:hover{border-color:var(--p-accent);background:var(--p-accent-soft)}
.assist-btn svg{flex:none;color:var(--p-accent)}
.assist-btn.is-busy{opacity:.6}
.assist-btn.is-busy svg{animation:assist-spin 1.4s linear infinite}
@keyframes assist-spin{to{transform:rotate(360deg)}}
.assist-btn[disabled]{cursor:default}

/* ---------- action row ---------- */
.p-actions{display:flex;flex-wrap:wrap;gap:.75rem;align-items:center;justify-content:space-between;margin-top:1.5rem}
.p-skip{background:none;border:0;padding:0;color:var(--p-accent);font-weight:600;font-size:.88rem;cursor:pointer}
.p-skip:hover{text-decoration:underline}

/* ---------- footer ---------- */
.portal-foot{background:var(--p-navy);color:#c6d4f0;padding:2.25rem 0;font-size:.86rem;margin-top:3.5rem}
.portal-foot a{color:#fff;text-decoration:none}
.portal-foot a:hover{text-decoration:underline}
.portal-foot .row-line{display:flex;gap:.55rem;align-items:flex-start;padding:.2rem 0}
.portal-foot svg{flex:none;color:#8fb2ff;margin-top:.15rem}
:focus-visible{outline:2px solid var(--p-accent);outline-offset:2px}